Skip navigation
Stay Connected
 E-Mailing lists
 Facebook
Newsletters
 RSS
 WaterfordConnect
Legal Notices/Postings
Public Meetings
Latest News
Waterford Gets Permanent Tree at Town Hall

Art at Town Hall 2014

Drug Expert Presents Seminars

$1,000 Scholarship Opportunity

Shake Your Mailbox on October 18


More news
Event Calendar
11/27/2014
Closed - Thanksgiving

12/2/2014
28th Annual Tree Lighting & Santa Celebration

12/3/2014
Police & Fire Civil Service Meeting

12/6/2014
Recycling at Town Hall

12/9/2014
Parks & Recreation Board Meeting


More Events
Discover Waterford



Learn more about Waterford...
Frequently Asked Questions

Frequently Asked Questions

General/Common
51st District Court
Assessing
Cable
Clerk
Development Services
Fire
Police Department
Public Works/ Water-Sewer/Facilities & Operations
Treasurer - General
Treasurer - Online Bill Payment of Taxes
 


General / Common FAQs

When are the Township Board meetings?
How do I get my streetlight fixed?
How do I get a new streetlight installed?
Who picks up trash in the Township?
Who plows my road?
Who patches my road?
How do I get in touch with Comcast Cable TV?
How do I schedule a Building inspection?
How do I get my tax SEV?
How do I obtain copies of Township records? (visit Freedom of Information Act page)
How do I get rid of compost? (visit Recycling page)
When and what can I recycle?  (visit Recycling page)
Do I need a permit for a campfire? (visit Campfire page)
Who do I call about barking dogs or wandering animals?
Are Pit Bull dogs legal in Waterford?
Does Waterford Township perform marriage ceremonies?

When are the Township Board meetings?

The Charter Township of Waterford Board meetings are held the second and fourth Monday of each month at 6:00 p.m. in the Civic Center auditorium. When the Monday meeting falls on a holiday, the meetings are held the next business day - generally a Tuesday.

My streetlight is out. How do I get it repaired?

Report streetlight outages to the Township Supervisor's office at (248) 674-6201, or contacting DTE Energy direct via online at DTE Energy Online or call at 800-477-4747.  When reporting the outage, please indicate the location of the light(s) by giving the address of the home or business closest to the light, the two main crossroads, whether the light pole is wooden, metal, or if the light is strung across the intersection. Leave your name and phone number for any necessary follow up. Please allow a minimum of 10 working days for the repair. Thank you for your cooperation in keeping our community bright!

How do I have a streetlight installed? 

Put your request in writing and address it to the Department of Public Works (DPW), 5240 Civic Center Drive, Waterford, Michigan 48329. Please indicate the main crossroads and/or name of your development. The Township requests Detroit Edison to study the area and report back their findings as far as what type of light, how many lights, and what wattage would best suit the area. If there is an installation costs, this cost must be absorbed by the requesting party (or community group/association members.) A certified check payable to Detroit Edison for the installation fee must be sent to the Township at which time the DPW will request Edison to schedule the installation of the light(s) pursuant to the Road Commission for Oakland County restrictions. It may be necessary to establish a Special Assessment District for the payment of the annual fees for the lighting. This assessment is prepared by the Head Assessor and will appear on your property tax bill. For more information, please call (248) 618-7410.

Who picks up trash in the Township? (back to General Questions list)

The Township does not have a sanitation department, it is not a service paid for with your taxes nor do we contract with any particular waste hauler for the businesses or residents in the Township at this time.  Each household or business is responsible for contracting service as desired.

Who plows my road?

The Township does not oversee the maintenance of the roads within the Township. The Road Commission for Oakland County plows the public roads. The main roads will take priority over the side roads, but the Road Commission eventually plows all the paved roads within the Township.  Private roads are the responsibility of the property owner.

Who patches my road?

The Township does not oversee the maintenance of the roads within the Township. The Road Commission for Oakland County patches the paved public roads. If you feel that patching is necessary on your road, please contact the Road Commission Citizen's Service Department at 248/858-4804.  Private roads are the responsibility of the property owner.

How do I get in touch with Comcast Cable TV?

Comcast Cable Company telephone number is (877) 842-6622

How do I schedule a Building inspection?

The Building Department uses an automated inspection system. You will be given instructions for calling in to schedule inspections when you receive your permit. If you don't have the instructions or were not given them, the number to call for inspections is (248) 674-2644. You will need the permit number, the house number, and an inspection type code. You can schedule inspections up till midnight for the next day.

How do I get my tax SEV?  (back to General Questions list)

The market value of your property is simply the probable price that it would sell for in an arm’s length transaction between a willing buyer and a willing seller. The Assessor is required by state law to assess at 50% of true cash value all assessable property, as of December 31, of each year. This includes residential, commercial and personal property (machinery and equipment for commercial and industrial properties). For more information, see Assessing Department.

Who do I call about barking dogs or wandering animals?

For general animal complaints the public should call the Police Department at (248) 674-0351 prompt #2. If the animal is posing an imminent threat to the public's safety, please call 911.

The Township has an ordinance pertaining to "nuisance dogs".

Sec. 3-2 Nuisance Dog
        (a) No person owning or harboring a dog shall permit his dog to bark often enough and loud enough to constitute a nuisance to adjacent occupiers of land.
         (b) No dog shall be permitted at any time to run freely or unrestrained upon the private property of another without consent.
        (c) Any resident of the Township aggrieved by a violation of paragraphs (a) and (b) of this section may seek enforcement directly through the office of the Township Attorney.

Ord. 2-26-96  
 

Are Pit Bull dogs legal in Waterford?

Waterford has an ordinance banning pit bullsPDF Icon since 1989.   If you are aware of a pit bull in Waterford, please call the Police Department at (248) 674-0351 prompt #2.  If the animal is posing an imminent threat to the public's safety, please 911. 
 

Does Waterford Township perform marriage ceremonies?

The 51st District Court at 5100 Civic Center Drive performs marriage ceremonies.  Interested parties must be residents of Waterford due to the number of requests.  A valid marriage license is required which can be obtained at the Oakland County Clerk's Office and are good for 30 days.   Marriages are performed on Wednesdays; the cost of the service is $10  and the couple must bring two witnesses over the age of 18 to the ceremony.  To schedule a date please call the Court’s main line at (248) 674-4655 and press 4 for the Civil Department. 

 

 


 

Top of Page51st District Court

How do I keep points off of my driving record?
May I just pay my ticket?
What is a waivable ticket?
What is the difference between an informal hearing and a formal hearing?
How can I pay my ticket online?
How to collect on a Small Claims Judgment?

How do I keep points off of my driving record?

For certain traffic offenses, the Secretary of State will assess points against your driving record.  The Court does not assess the points and does not have any authority to remove points from your driving record.  

May I just pay my ticket?

Yes - please go to our Traffic page for payment information.

What is a waivable ticket?

For the offenses on the attached list, the Traffic Division will enter an admission of responsibility and waive all fines and costs if the defendant shows proof that a law enforcement officer signed off on the violation before the appearance date. An appearance in front of the judge or magistrate is not required.
PDF Icon Waivable Offenses

What is the difference between an informal hearing and a formal hearing?

Please see the explanation on our Traffic page.

How can I pay my ticket online?

You can pay civil infractions online through the State of Michigan's Online Ticket Payment System without service fees.

How to collect on a Small Claims Judgment?

PDF Icon Collecting Money from a Small Claims Judgment 

 

Top of PageAssessing

Why does the assessed value change from year to year?
Why do assessments go up when a property hasn’t changed?
What is taxable value?
What is the capped value?
If I am unhappy with the assessed value or taxable value, what can I do about it?
I will be out of town during the March Board of Review, how can I lodge an appeal?
What if I am not satisfied with the Board of Review decision on my appeal?
Am I allowed to view my appraisal records?

Why does the assessed value change from year to year?

The assessed value must reflect 50% of market value. As market value changes, so does your assessment. For instance, if you add a garage to your home, the assessed value increases. However should your property be permanently damaged by fire, the assessed value would decrease. Property owners have a responsibility for reporting any changes made to their property that would affect its value. When you obtain a building permit, our office is notified by the Building Department.

Why do assessments go up when a property hasn’t changed?

Market value is a product of the price paid for the property.  Since assessments must be set by market value, changing real estate values in the community will be reflected in the assessments.  As prices increase/decrease, so does market value.
All property values do not change to the same degree. Many factors influence values. Properties with water or scenic views, for example, may increase more rapidly than others.

What is taxable value?

The taxable value was created upon the passage of Proposal A, by the electorate in 1994. The taxable value is the lower of the State Equalized Value or the capped value. This is the value used times the millage rate that produces the amount of taxes levied against the property.

What is the capped value?

The taxable value can increase from year to year by 5.0% or the amount of the Consumer Price Index (CPI), which ever is less. Additions or losses to the property are also taken into consideration. The formula is the previous taxable value, minus losses, x 1.05% or the CPI, which ever is less, plus any additions = capped value.

If I am unhappy with the assessed value or taxable value, what can I do about it?  (back to Asessing Questions list)

The first thing you should do is talk to your local Assessor about the valuation on your parcel. Check the appraisal records to make sure all components of the property are correct. If you wish to proceed at this point, you must make an appointment with the March Board of Review to lodge an appeal. The Board of Review is set up under the Michigan General Property Tax Law. The three member board is appointed by the Township Supervisor and approved at a public meeting by the Board of Trustees. The Board of Review will hear your appeal and will make a decision using their best judgment.

I will be out of town during the March Board of Review, how can I lodge an appeal?

You may send a personal representative or a letter of explanation.  Please include the reason for appealing your assessed value, the parcel identification number, your address and telephone number. The Board of Review will make a decision and notify you by first class mail.

What if I am not satisfied with the Board of Review decision on my appeal?

You have the right to file an appeal with the Michigan Tax Tribunal. This appeal must be filed with the Tribunal on or before May 31 for Commercial Property, and July 31 for Residential Property of the current year.

Am I allowed to view my appraisal records?

Yes! Most departmental records are considered public record and are open for inspection during normal business hours.     

Top of PageCable

Why isn't the Township allowing other cable companies to offer service in the Township?
Why isn't the Township allowing Comcast to add the channel I want?

Why isn't the Township allowing other cable companies to offer service in the Township?

Update:  On May 30, 2007, the Township approved a Uniform Video Service Local Franchise Agreement with AT&T.  Information as to specific dates service will be available to Waterford residents or costs for services have not been provided to the Township by AT&T. 

As federal legislation states, no community is allowed a legal monopoly.  The Township has approached other cable providers over the last 12 years to inquire if they would be interested in coming into Waterford.  Most recently (November 2010) the Cable Commission approached Wide Open West (WOW).  The response from the Senior VP was as follows: 
     "Several factors heavily influence the selection of our next community including it’s proximity to our existing system, the density of homes within the area, construction type (aerial vs. underground) and local business and tax incentives just to name a few. 
     In terms of expansion, we have clearly defined expansion plans for the next 18 months and Waterford Township is not included."
 

Contact Numbers: 
Comcast, (800) 266-2278
AT&T,     (800) 288-8737

Why isn't the Township allowing Comcast to add the channel I want?

When cable was in its infancy in the early 1980's, local communities were allowed to include in their cable franchise specific channels to be included.  This is no longer the case, and has not been for some time.  The Township cannot dictate which channels are added; we can recommend to Comcast based on feedback from subscribers, but that is the extent of our "control".

Viewers may send their channel requests to Comcast at:
Comcast
Attention:  Programming requests
36250 Van Dyke Rd
Bldg. A
Sterling Heights, MI  48312

Top of PageClerk

How do I register to vote?

Registrations are taken at the Clerk’s Office during regular business hours. You also register to vote at any Secretary of State Office in Michigan. Waterford no longer has a local branch office of the Secretary of State. Please call (888) 767-6424 to locate a branch near you.

Where do I vote?

Your voting poll is shown on your voter ID card. Please contact the Clerk’s Office (248-674-6266), or visit the Clerk’s section of our website or the Michigan Voter Information Center or the Secretary of State’s Online Website to learn where your voting poll is.

How do I obtain an absentee ballot?

There is an application process to obtain an absentee ballot. Applications are available from our Forms page or by calling our office, (248) 674-6266. Qualifications for requesting an absentee ballot are: 60 years or older; unable to vote without assistance at the polls; expecting to be out of town on election day; in jail awaiting arraignment ; unable to attend the polls due to religion; appointed to work as an election inspector in a precinct outside of your voting precinct.

Mail to:
Sue Camilleri, Clerk
5200 Civic Center Drive
Waterford, MI 48329

OR FAX:
(248) 674-5455 

or email


Your ballot will be mailed to any address you request the day we receive your signed application.

As you may have read in the newspaper, the law no longer allows us to automatically mail absentee ballot applications to everyone 60 years and older. Therefore, we are compiling a new mailing list. Please call our office if you would like to be on the list, (248) 674-6266.

What identification do I need to show at the polls?

New Voter Identification Requirement in Effect

Due to a recent court ruling, every Michigan voter who offers to vote in the polls must comply with the requirement by showing picture identification or signing an affidavit attesting that he or she is not in possession of picture identification. (See MCL 168.523 for picture identification requirement)

Voters with picture identification: Voters can satisfy the picture identification requirement by showing a Michigan driver’s license or a Michigan personal identification card.

Voters who do not possess either document may show any of the following forms of picture identification as long as they are current:
  •  Driver’s license or personal identification card issued by another state.
  •  Federal or state government-issued photo identification.
  •  U.S. passport.
  •  Military identification card with photo.
  •  Student identification with photo from a high school or an accredited institution of higher education.
  •  Tribal identification card with photo. 
Voters without picture identification:
Michigan election law anticipates that not all voters will have picture identification. Voters who do not bring picture identification to the polls or do not possess picture identification can vote like any other voter by signing an affidavit.

Questions regarding the picture identification requirement can be directed to your local city or township clerk’s office.

For more election related FAQs and information, please visit the Michigan Votes website.

Top of PageDevelopment Services

When is a permit required ?
Who should obtain the permit?
How do you schedule inspections?
When do I schedule inspections?
How do I file a complaint against a Builder?
Where can I find information on the Zoning Ordinance?
When do I need a fill permit?
What is a flood zone?
Do I have wetland on my property?
What is the Environmental Web Page?

When do I need a Building Permit?

All new construction and any structural modifications made to an existing structure require a building permit.  A permit is also required for any accessory structure over 200 square feet, and in all cases the accessory structure must meet all Zoning Ordinance requirements.  Also, a permit is required for any electrical, plumbing, or heating work. All work for which a permit is required must be inspected and approved.

Re-shingling a roof, replacing windows, or vinyl siding are considered maintenance and do not require a permit. Any deck that is built on posts requires a permit but any poured patio or deck platform sitting on the ground does not require a permit.  Fences do not require permits, but all Zoning Ordinance requirements must be met with fencing also.  Contact our Planning Department for these requirements at 248-674-6256.  For further details please contact our office, 248-674-6250.

A permit must be obtained for any structural, plumbing, electrical or mechanical work done in a commercial building and the required inspections ordered and approved.

Who should obtain the permit? 

The person that secures the permit is the person who is held responsible for the work that is done.  If a homeowner hires a contractor, the contractor should obtain the permit.   The Building Department has no jurisdiction over a contractor if the homeowner obtains the permit for his contractor.  Homeowners should confirm that the contractor they have hired to do work for them has secured the necessary permit and ordered the required inspections.

See the Michigan Department  of Labor & Economic Growth brochure "How to Choose a Homebuilder or Remodeler" by clicking here.

How do you schedule inspections ?

The Building Department has an automated inspection request system.  You will be given instructions for calling in to schedule inspections when you receive your permit.  You will need the permit number, the house number, and the inspection type code number. You can schedule inspections as late as midnight for the next working day.

When do I schedule Inspections ?

It is the responsibility of the permit holder to call for the required electrical, plumbing, mechanical, and building inspections.  Building inspections can be ordered only after the Electrical, Plumbing and Heating inspections are conducted and approved.

How do I file a complaint against a Builder? 

If you are unable to resolve problems with your Building Contractor you have 18 months after the Certificate of Occupancy has been issued to file a complaint with the Bureau of Construction Codes in Lansing. (517) 241-9363. They will send you the required forms or you can download the forms from the DELEG website.

Bring the completed paperwork to the Township Building and Engineering Department. We will make an appointment for an inspector to come to your home to verify your list of complaints.  Your complaint package will then be sent back to the Bureau to be processed. A mediation hearing is then set up between the builder and yourself with an mediator, who will assist you and your contractor in reaching a satisfactory outcome for both parties.

Where can I find information on the Zoning Ordinance?

View the Zoning Ordinance. If you are not usre of the zoning district in which your property is located, please contact our department at (248) 674-6238 or see the Zoning Map on the GIS web page


When do I need a fill permit?

A fill permit is required when you plan to change the grade more than one (1) foot. You may obtain a fill permit by completing an application and paying the $15.00 application fee.  A representative of the Engineering Department will come out to the site to make sure that the fill will not create any problems on the neighboring lots.  An engineered grading plan may be required.

What is a flood zone?

Your flood zone is determined by the Federal Emergency Management Agency.  Maps are printed indicating our communities flood hazard areas and the degree of risk in those areas. If you are told you need flood insurance it can be obtained from your insurance carrier.  If you do not believe this is necessary, you may have a flood elevation certificate completed by an Engineer or Architect of your choice to determine if your home is located in a flood plane.

Do I have wetland on my property? (back to Building/Engineering Questions list)

The only way the Township can determine if there is wetland present on a parcel is to have a wetland determination done. The Township hires a wetland consultant that does these determinations for us. You may contact Building/Engineering department to see if a determination has been done previously.   If a determination has not been made an escrow account must be established to cover the cost of the wetland determination.  The required escrow amounts are $500.00 for residential parcels and $1,000.00 for commercial parcels. After the escrow account is established, the information is sent to the wetland consultant who will flag the site, and prepare a report. You will be sent a copy of the report and a copy will be kept on file in the Township. 
PDF IconCitizens Guide to Wetlands
 

What is the Environmental Web Page? 

At the request of the Township Board, a website has been set up as a clearinghouse for information on environmental issues.  This site deals with issues such as shoreline protection. Click here to Visit the Environmental Resource Center.

Top of PageCommunity Planning and Development

Due to the adoption of Zoning Ordinance No. 135-A on February 22, 2010, the answers to some of the  most frequently asked Community Planning and Development questions have changed .  This section of the web page is currently under construction and will be updated soon.  

If you are not sure of your zoning, please contact Planning or see the Zoning Map on the GIS web page.


Top of PageFire

The following summarized the most frequently asked questions by the citizens about the Fire Department.  If you have questions that are not included here, please let us know.

How do I contact the Fire Department?
Are open fires permitted in the Township?
Does the Fire Department offer fire safety related educational programs?
Does the Fire Department offer CPR or First Aid classes?
Is it always necessary to yield the right-of-way to a fire truck or ambulance?
Why does a fire engine respond to medical emergencies?
How many alarms does the Fire Department respond to every day?
Are residents billed for ambulance service?
What is required to become a fire fighter for Waterford Township?
Does the Fire Department use telephone solicitations to raise funds?

How do I contact the Fire Department?

For all emergencies immediately dial 911.  For non-emergency information, the Administrative Office is open Monday - Friday from 8:00 AM - 4:00 PM.     Phone number:  (248) 673-0405  or visit the Department Directory  page for the full telephone and email directory.

Are open fires permitted in the Township?

The only open fires permitted in the Township are campfires for recreational purposes.   Prior to any campfire, a permit MUST be obtained from the Waterford Fire Department Headquarters during normal business hours: Monday - Friday, 8 AM - 4 PM. Anyone burning outside of the rules or without a permit may be issued a citation.
 

Does the Fire Department offer fire safety related educational programs?

Yes, we offer a wide range of Fire Safety Programs through our Fire Prevention Office - everything from station tours to fire safety seminars for preschool children to fire safety presentations for senior citizens.   Contact the Fire Prevention Division for any requests of this nature.  (248) 673-0405

Does the Fire Department offer CPR or First Aid classes?  (back to Fire Questions list)

Yes, from time to time CPR and Basic First Aid classes are provided to the public in our state-of-the art training facility.  Class schedules will be posted on our Training page as they become available.

Is it always necessary to yield the right-of-way to a fire truck or ambulance?

Yes!  For more information, please visit our Hot Topic article  Yielding the Right-of-Way to Emergency Vehicles.

Why does a fire engine respond to medical emergencies?

To provide the fastest patient care possible.  There are 5 fire stations strategically located in the Township all equipped with fire engines and Basic EMT trained personnel.  These EMT's can arrive at the scene and begin stabilization of the patient prior to the arrival of the paramedics.  Currently, there are only 2 stations that house paramedics and EMS vehicles.

How many alarms does the Fire Department respond to every day?

The Fire Department currently responds to approximately 4,500 alarms annually and continues to increase.  That is roughly 12 to 13 alarms per day. 

Are residents billed for ambulance service?  (back to Fire Questions list)

Yes, Waterford uses a private ambulance service to transport patients to the hospital.  Although the Fire Department EMS services are free, the ambulance company does bill for transport.

What is required to become a fire fighter for Waterford Township?

The Township office of Fiscal and Human Resources, (248) 674-6252, will provide details for employment with the Fire Department.  The Fire Department operates under Civil Service rules and regulations and all candidates are subject to minimum training requirements as well as testing procedures.

Does the Fire Department use telephone solicitations to raise funds?

No.  The Fire Department is funded with money from the Township's general fund and designated Fire Department millages and bonds.


Top of PagePolice Department

If you are a Waterford Township resident or businessperson, and your question is not answered here, you may contact us with your specific question. All questions should include your name and a call back telephone number. Most questions can be answered the following business day, however there may be a delay of up to 72 hours.

How do I get a copy of a police report?
How do I get a permit to purchase a hand gun?
How can I obtain a permit to Carry a Concealed Weapon?
How do I seek employment with the Waterford Police?
How can I obtain a Personal Protection Order?
How can I ensure my child's safety on the internet?
When can I retrieve my property from the Waterford Police Department?
When can I have my fingerprints taken for employment purposes or get a DNA test?
Where can I pay for a traffic ticket?
How can I prosecute under Township Law? (assault & battery, trespassing, etc.)
How can I report a repeated traffic violation in my area?
When should I call 911?

How do I get a copy of a police report?

Please allow three business days for processing before contacting the Records Bureau to obtain a copy of a police report.  The phone number to the Records Bureau is (248) 674-0351, Prompt 4.  Business hours for this service are Tuesday, Thursday and Friday, 8:00 AM to 4:30 PM .  The Records Bureau is closed on Monday, Wednesday, Saturday and Sunday and also on national holidays. The fee for copies is $6.00 for the first page and $1.50 for each page thereafter. There is no charge for copies of any report which is being prosecuted through the Waterford Township Prosecutor's Office.

Police reports involving felonies are usually assigned to a Detective.  The Records Bureau will not release a copy of a police report that is assigned to a Detective if the case is still under investigation.

How do I get a permit to purchase a hand gun?

You must be a Waterford resident, have a valid Michigan Drivers License or Personal ID, have no prior felony convictions or Domestic Violence convictions, not be subject to a Personal Protection Order or Conditional Bond Release and have no current arrest warrants.

Permits to purchase a hand gun are obtained through the Waterford Police Records Bureau. The phone number of the Records Bureau is (248) 674-0351, Prompt 4. Business hours for this service are listed in the chart below. There is no cost for a purchase permit. Notary fee is $10.00.

NOTE: CPL applicants who receive a CPL permit issued on or after July 1, 2001, may now use it to purchase a hand gun and will no longer be required to obtain a separate purchase permit, as long as their CPL remains valid.

Gun Permit Hours:

Tuesday 8:00 AM - 4:00 PM
Thursday  8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM 

How can I obtain a Concealed Pistol License?  (back to Police Questions list)

To apply for a CPL in the State of Michigan as of July 1, 2001, you must be a Michigan resident 21 years of age or older, have been a state resident for at least six months, have no criminal history, and be in good mental health, in addition to several other requirements. CPL Application Kits are available at the Police Department Records Bureau during normal business hours and may be available after hours and weekends through the front desk, subject to application kit availability. The application kits are free of charge.

Applicants who receive a CPL permit may now use it to purchase a hand gun and will no longer be required to obtain a separate purchase permit, as long as their CPL remains valid.

Applicants will then have to take the completed CPL application to the Oakland County Sheriff's Office for processing. The fees for this service are set by law. For more information about the changes in the law and your individual requirements, please see the Michigan State Police CPL page.

How can I get information on employment with the Waterford Township Police? 

Employment with the Waterford Township Police Department is based on Civil Service rules. Waterford Township is an equal opportunity employer.   For more information, click here.

Human Resources can be called at (248) 674-6252, or  email Human Resources.

How can I obtain a Personal Protection Order (P.P.O.)?  (back to Police Questions list)

Personal Protection Orders are orders that may be issued by a Circuit Court Judge. To begin the process of obtaining a P.P.O., one must start by filing for a Personal Protection Order with the Oakland County Clerk's Office.  The County Clerk's Office is located on the ground  floor of the Oakland County Circuit Court (the building on Telegraph with "1200" at the top).  P.P.O.'s are not obtained through a police department.

How can I ensure my children's safety on the Internet?

For information on Internet safety for children, please visit the web site of the National Center for Missing and Exploited Children.

When can I retrieve my property from the Waterford Police Department?

There are two types of property, evidence property and prisoner property.

Evidence property will be released by appointment only, through the Officer in Charge of the case.  Contact the Officer in Charge for an appointment.

Front desk personnel will release prisoner property between 7:00 AM and 6:00 PM, no appointment necessary.

When can I have my fingerprints taken for employment purposes or get a DNA test?  (back to Police Questions list)

The Waterford Township Police Department can fingerprint individuals for employment or other purposes. Fees vary by the type of service required. Fingerprints or DNA testing can be performed on Tuesday or Thursday between 2:30 PM and 5:30 PM, or by appointment. To avoid any inconvenience, it is recommended that you call in advance to verify that staff will be available. For questions, please call 248-618-7527.

Where can I pay for a traffic ticket?

All traffic tickets issued in Waterford Township must be paid for at the 51st District Court. The Police Department does not accept any money for traffic tickets. The 51st District Court is open between 8:30 AM and 4:30 PM and is located at 5100 Civic Center Drive on the Township complex. The Court's phone number is (248) 674-4655.

How can I prosecute under Township Law? (Assault & Battery, Trespassing, etc.)

If an act or event has occurred against you, or your property, which you feel is a violation of Township Ordinance, and you are willing to swear out a complaint and warrant for the arrest of the person or persons and testify in court against them, you must call the Waterford Township Police Department immediately to make a full report, stating the particulars.

Criminal prosecution reports are available the next business day. The Records Bureau business hours for this service are Tuesday, Thursday and Friday, 8:00 AM to 4:30 PM. The Records Bureau is closed on national holidays. There is no charge for a criminal prosecution report. The phone number to the Records Bureau is (248) 674-0351, Prompt 4. To obtain a warrant you must meet with the Waterford Township Attorney. For your convenience, they have an office located in the 51st District Court, Probation Department, 5100 Civic Center Drive, next to Township Hall. The office is open Monday through Friday from 1:00 PM until 4:00 PM. You do not need an appointment. The attorney will review the matter with you. Based upon that review, a decision will be made whether or not to recommend to the court to issue an arrest warrant for the responsible party. If the decision is made to issue an order for warrant, you then must swear to and sign same in the presence of a Judge or Magistrate.

The accused will be arrested and brought before the court. If a plea of not guilty is entered, the case will be set for hearing or trial. You, as a complaining witness, will be notified by the court of the trial or pre-trial date. You must appear when notified. Be prepared to spend as much as one-half (1/2) day in court for a trial and/or a pre-trial hearing. Expect to personally testify against the responsible party and be prepared to be subjected to cross-examination by the defense attorney.

The Township Attorneys will prosecute the case on your behalf at the expense of Waterford Township. If necessary, you may speak with the attorney before the court session begins.

Your failure to appear in court when notified could result in your being placed in Contempt of Court. You should keep the court advised of your current address, if you should move during the proceedings.

NOTE: The court dockets are full and justice by law takes time. If you are unsure about following up on a complaint or about testifying in court, DO NOT seek a complaint and warrant. Any other legal questions should be directed to the Township Attorney, not the police or court personnel.

How can I report a repeated traffic violations in my area?
 

Please go to the Police Traffic Complaint webpage for information.  
 

When should I call 911?  (back to Police Questions list)


Waterford Township has a 911 system that is designed to link callers to a professional team of Dispatchers trained to handle police, fire, and medical emergencies as quickly as possible.  Examples of such situations are:  a crime in progress, a fire, and/or a medical emergency.  Examples of situations when 911 should not be called are:  an auto accident where there are no injuries, a crime was committed but the offender is gone, requesting information about bonfire permits, or medical situations not requiring an ambulance.

Waterford Township's 911 system has an automatic location identification system. This allows the Dispatchers receiving the 911 call to identify the address and the telephone number of the caller.  If the caller is unable to speak, police will be dispatched to the caller's location to help with the unknown emergency.

When using a cell phone to call 911, the caller's location and phone number are not available to the Dispatcher. Please remain calm.  The Dispatcher will have to ask the questions necessary in order to send the right emergency personnel and equipment. 

When using a pay phone money is not needed to call 911.  Please do not program 911 into your speed dial.  This causes accidental calls to 911, for example when the battery is low on cordless phones.  It also causes more accidental calls to 911 due to user error.  These innocent errors tie up a 911 Dispatcher and often causes police to be sent to locations where they are not needed.

Top of Page

Public Works/ Water-Sewer/Facilities & Operations

How to Connect to Waterford's Water System (visit the Water Division page)
Water Connection Requirements  (visit the Water Division page)
What is MISS DIG  (visit the Water Division page)
How is my Water/Sewer bill Calculated
Cloudy Water Condition
Final Bill (when you sell your home/business)
Automatic Reader Box (the customer friendly way to read a water meter)
How to locate the inside water meter
Purpose/Benefits of an Accurate Water Consumption Reading
Estimated Bills
Maintenance of the Inside Water Meter
Having the Water Shut Off (A good idea prior to a vacation, or plumbing repairs)
Prior Notice Encouraged for turning off water
After Hours Service
Things to look for when Troubleshooting a Leak   
Sprinkler Meter Installation/Water Only Billing
What will it cost to fill a swimming pool?
Additional Principle Payments on Water/Sewer Assessments
Tax Transfer (what happens if water/sewer bills are delinquent)
When do Surcharge Fees Apply
My streetlight is out. How does it get repaired?
How do I have a streetlight installed?


How is my Water/Sewer bill Calculated

Rates Effective July 1, 2010

The Minimum Water/Sewer billing for residential customers:
$12.00 (Water for 1,000 C.F. and under) Plus ( + )
$42.45 (Sewer Ready to Serve Charge) Plus ($1.90 per 100 C.F. of sewer) equals ( = )
$54.45 total minimum bill for residential customers with standard water service. 

How the additional charges are calculated above the 1,000 C.F. minimum:
* Please Note: Sewer usage charges start at 0 and are billed in 100 Cubic Feet Increments.

Water:
Multiply the amount used over the 1,000 minimum by $1.50
*Example bill based on 2,800 C.F. of consumption
Example overage 1,800 C.F.. times $1.50 cents = $27.00
Add the minimum water bill: 1,000 C.F. = $12.00
total water portion = $39.00

Sewer:
Example usage of 2,800 C.F. times $1.90 dollar = $53.20
Add the Ready to Serve sewer charge = $42.45
total sewer portion = $95.65
Total Water/Sewer Bill:
  $39.00 (Water)
+$95.65 (Sewer)
=$134.65 total bill for  the quarter.
 


Cloudy Water Condition:


Cloudy water, also commonly described as milky white, hazy, soapy, or foamy, is almost always caused by air in the water.  One of the many properties of water is its ability to dissolve gases-including air.  Sometimes the air comes back out of the water in the form of many tiny bubbles; this gives the water a milky white appearance. To see if the white color in the water is due to air, fill a clear glass with water and set it on the counter.  Observe the glass of water for 2 or 3 minutes.  If the white color is due to air, the water will begin to clear at the bottom of the glass first and then gradually will clear all the way to the top.  This is a natural phenomenon and is completely normal; the water is safe to use.

This situation can happen in the springtime when the weather begins to warm, anytime there is a significant heat wave, or whenever the water has been turned off for repairs.  Cold-water holds more dissolved air than warm water.  In the spring, the water supply in our reservoirs is cold and contains a relatively high level of dissolved air.  As the water moves through the water mains in the street and the pipes in your house, it begins to warm up and lose some of its ability to keep the air dissolved.  However, because the water is under pressure in the pipes, the air remains in the water.  When you relieve the pressure by opening the faucet and filling your glass with water, the air is now free to escape from the water, giving it a milky appearance for a few minutes.  This same set of circumstances is also why you will often see that your hot water is cloudy.  Cloudy water can also occur in the winter when you turn on your house’s heater.

Another way for this milky white water to form is after Waterford Township DPW has worked on a water main or you have had work done on your plumbing.  When the water is shut off air can get into the water main or your pipes.  When the water pressure is restored, some of that air dissolves into the water.  When you again relieve the pressure by the water thus giving it a milky white appearance for a few minutes.  This phenomenon will usually last anywhere from several days to several weeks, depending on many factors.

If your water is cloudy or milky white in appearance and it does not clear in a glass after 5 minutes, please call our office and our Water Quality Department will be happy to assist you.


Final Bill: (when you sell your home/business):   (back to Water Questions list)


On the day you are moving out of the home or business, take a final reading from your inside water meter.

Call the reading in to the billing department: ph. (248) 674-2278 Option 1.

We will prepare a final bill and have it ready for you at the counter at the water department. We will need the new owners name to transfer out of your name and put in their name.

Take this paid receipt to your closing, and they should not hold any of your funds in escrow to cover your water bill.

If you have already had your closing, take the receipt to the title company and they will reimburse the difference out of your escrow.



ARB: (Automatic Reading Box) "The customer friendly way to read water meters." 

The Water Department utilizes an electronic outside reading device to conveniently read water meters, without the need to interrupt residents or enter their homes.

The outside reading device (ARB) is a small black rectangular box that is attached to a certain location on the exterior of the building. Usually the (ARB) is located on the same side of the house as the inside water meter. The (ARB) is electronically connected by a wire to the inside water meter. A special reading gun is used by the meter readers to read the inside meter, without the need to enter the home/business.

The reading gun is inserted into the (ARB) and is given the water consumption reading electronically. The usage bill is based on this reading for the past quarter.

Having the outside "Automatic Reading Box" (ARB) accessible at all times to meter reading personnel is vital. This allows the water department to bill you based on an actual reading, not an estimated reading. This will keep you from receiving a bill at a later date which is considerably higher than expected. Township Ordinance: 17 section 340 part C states: "All meters shall be set in a clean dry place perfectly accessible." This means that there can not be any overgrown shrubs, or bushes obstructing the reading device. There can not be a dog, or another hazard near the outside reading device preventing the meter reading personnel from obtaining a reading from the device.



How to locate the inside water meter:  (back to Water Questions list)

If your home has a basement, the inside water meter is most likely located there. The water meter is located on the main water line. Look for the meter to be placed opposite of the outside reading device, which is connected by a wire leading into the building.

The inside water meter has the word "Neptune" printed on the meter itself. The device has a cylinder top in which you can see through. Read the six digits on the meter (from left to right). The device on the top of the meter looks like a car odometer.

If your home has a crawl space, the inside water meter will most likely be located there. You will most likely need a flash light with you to be able to see and read the meter.

In some cases the inside water meter is located near the laundry area, under the kitchen sink, or near a hot water heater.


Purpose/Benefits of an Accurate Water Consumption Reading:

Accurate water meters are extremely important in the following ways:
1. Ensures that everyone is billed fairly for water actually used.
2. Ensures that the cost of producing water is recovered.
3. Helps identify areas in the system or houses or businesses that may have leaks.

Estimated Bills:  (back to Water Questions list)

If the water department calls for a reading or leaves a notice for a reading, it is essential that you call in a reading because you avoid an "estimated bill." An estimated bill does not accurately reflect your water consumption. Consequently, when an actual reading is garnered in the future it will be significantly higher. The goal is to allow the customer the most accurate bill possible. Sometimes this involves you providing us with an inside water meter reading enabling us to provide the most updated and accurate bill possible.

Maintenance of the Inside Water Meter:


Maintenance of the Inside Water Meter:


The Waterford Township Water Department is responsible for the maintenance of the water meter only. The valves on both sides of the meter that turn the water on and off are the responsibility of the customer to be sure they are in good working order. If the water meter itself develops a leak, the water department will come out and repair, or replace the meter at no charge to the customer.

If a leak should develop, turn the valve off located before the meter and call the water department at (248) 674-2278 Option 2.


Having the Water Shut Off (A good idea prior to a vacation, or plumbing repairs)


When leaving on an extended vacation it is a good idea to have your water shut off. If there was to be a water line break or major leak, this can be avoided when there is no one there to monitor the facilities by having the water turned off. We have found this to be a good way for customers to avoid risk. In addition, if there was to be a leak the water department is bound to charge the customer because the water was actually used and to defer to cost upon the other customers is not reasonable. Therefore, having the water shut off prior to an extended period away from the residence provides the customer with much less risk exposure.

Water customers can notify the water department in writing, or by placing a phone call to have their water service turned off. This will eliminate some quarterly usage charges, dependent upon how long the customer will be out of the home/business. There is a $30.00 charge to have the water turned off. Also, when returning the customer should notify the water department in writing or by placing a phone call to have the service turned back on. There is also a $30.00 charge to have the water turned back on. Both charges the turn (on/off) will be charged to the customers next quarterly billing.



Prior Notice Encouraged for Turning off the Water:  (back to Water Questions list)


Customers are strongly encouraged to give the water department 24 to 48 hour notice prior to having their water turned on/off, so that the service can be arranged during regular working hours. With proper notification only the $30.00 fee will apply.



After Hours Service:

Any water requested to be turned on/off after regular business hours will be subject to a $30 turn off and $30 turn on fee.


Things to look for when troubleshooting a leak:  (back to Water Questions list)

When water flows through the meter, the first thing that begins to move is a small red arrow just below the numbers on the dial and to the left. If you know there is not any water currently being used, check to see if the red arrow is moving. If the arrow is moving, there is a water leak somewhere in the home. It takes water flow to move this arrow.

When the arrow is not moving, the leak may be intermittent. The way to check this is to read your inside meter before going to bed and do not use any water during the night and read the meter again in the morning and see if the numbers have moved. Use this procedure for 2 or 3 nights, to judge the amount of water that is leaking and how regular the water leak appears to be.

We have found that the majority of the leaks originate in the toilet. In the back of the toilet is a black ball cock that allows water to come in and fill the tank. If this ball cock does not go all the way back up, the water does not completely stop coming in and it goes down the over-flow tube. As a result, you do not hear the toilet running and this can cause a considerable increase in your water bill.

Other sources of leaks include: dripping inside and outside faucets, broken water lines in a sprinkler system, hot water tanks, and broken water lines under a floor or crawl space.

If the meter does not move, please make an appointment and our service personnel will come out and check the meter and your plumbing for leaks, however if they find a leak, they are not permitted to fix the leak. All service of the plumbing will need to be performed by a plumber.


Sprinkler Meter Installation and Water Only Billing:   

You may have heard from a friend or neighbor that a second water meter could be saving money on your quarterly water and sewer bill.  Waterford Township offers a second sprinkler meter for outdoor watering to residential and commercial customers connected to Township water.  Water used outdoors for lawn and water gardening does not enter the Detroit sanitary sewer system.  By investing in a second meter, you will not be charged for sewer.

         Step 1. Purchasing Your Meter

 A Sprinkler meter can be purchased at the counter of the Waterford Township DPW.  The current charge for a standard 5/8” sprinkler meter is $195.00.  A 1” sprinkler meter is $295.00.  At this time, you will be provided with two meter couplings.  The spacing of these couplings is:   
 

5/8” meter – 7.5” space between couplings 

1” meter – 10.75” space between couplings 
 


        Step 2. Plumbing Your Home

The home or business owner is responsible for ensuring their home’s plumbing is set up correctly for a second meter.  A schematic as well as a list of licensed plumbers and contractors is available upon request when the meter is paid for.  A plumbing permit and inspection is mandatory through the building department.  If hiring out to a plumber, request that the plumber pull the permit.  This ensures a chain of responsibility.

        Step 3. Meter Installation

Once the plumbing has been inspected and approved, call the DPW to set up an appointment to install your water meter and an exterior meter reader.  Installation typically takes half an hour.  Sprinkler meter charges will be included in your quarterly utility bill.  Current standard minimum charges are $8.00 per quarter for the first 1,000ft³.  This minimum charge may vary depending on meter size and usage. 

All meter information and pricing is subject to change.  Please contact the DPW for current pricing, questions, and appointments at (248) 618-7410.




 

What will it cost to fill a swimming pool?  (back to Water Questions list)


Most swimming pool volumes are listed in Gallons. The water department charges customers based on cubic feet. There are 7.5 gallons in one cubic foot. This is to say, 750 gallons in 100 cubic feet.

Example: (Example based on water passing through the main domestic water meter).

10,000 gallons is 1333 cubic feet.

(10,000 divided by 7.5 = 1,333 cubic feet).
13 times $1.50 (water charge) = $19.50
13 times $1.85 (sewer charge) = $24.05
total = $43.55

*It is these total amounts that would appear on the customers quarterly usage bills. These amounts would be added to your regular quarterly bill.  It would also be advisable to use a separate sprinkler meter for filling a swimming pool, so that the sewer charges can be saved.



Additional Principle Payments on Water/Sewer Assessments :


If you would like to pay your assessment off sooner, you can make "additional principle payments" in the month your assessment payment is due. If you can not remember what month your assessment payment is due, refer to the payment schedule you received when you were hooked up to the water/sewer system. If you can not find this schedule please contact our office and we will be happy to assist you.

Example:
For example, if you are on payment # 15 on your annual sewer assessment and your payment is $201.53, if you paid an additional $83.46 (the principle amount of payment #16) you would save $118.07 in interest by taking advantage of this option.

You can pay as many extra principle payments as you would like. You would receive a bill the next year, but the water department would move your payment schedule ahead to reflect the additional principle payment (s) that were made.

Advantage:
The main advantage of making "additional principle payments" is to shorten the overall life of the assessment, which in financial terms works much like a mortgage. The second major advantage is to save money that would otherwise go to interest fees.




Tax Transfer: What happens if water/sewer bills are delinquent:  (back to Water Questions list)


There is a transfer of all delinquent water/sewer accounts made in the middle of August every fiscal year. Any water, sewer, or assessment bill that is delinquent for 90 days will be transferred to the same corresponding year’s winter property taxes.

Surcharge Fees Apply:


All delinquent accounts that are subject to tax transfers are also charged an administrative surcharge of 10%. We strongly encourage you to keep your account up to date. Please notify the water department if you have any questions regarding your account balance and the respective due dates of your water/sewer bills.

My streetlight is out. How do I get it repaired?

Report streetlight outages to the Township Supervisor's office at (248) 674-6201, or by contacting DTE Energy direct via online at DTE Energy Online or call at 800-477-4747.  When reporting the outage, please indicate the location of the light(s) by giving the address of the home or business closest to the light, the two main crossroads, whether the light pole is wooden, metal, or if the light is strung across the intersection. Leave your name and phone number for any necessary follow up. Please allow a minimum of 10 working days for the repair. Thank you for your cooperation in keeping our community bright!

How do I have a streetlight installed? 

Put your request in writing and address it to the Department of Public Works (DPW), 5240 Civic Center Drive, Waterford, Michigan 48329. Please indicate the main crossroads and/or name of your development. The Township requests Detroit Edison to study the area and report back their findings as far as what type of light, how many lights, and what wattage would best suit the area. If there is an installation costs, this cost must be absorbed by the requesting party (or community group/association members.) A certified check payable to Detroit Edison for the installation fee must be sent to the Township at which time the DPW will request Edison to schedule the installation of the light(s) pursuant to the Road Commission for Oakland County restrictions. It may be necessary to establish a Special Assessment District for the payment of the annual fees for the lighting. This assessment is prepared by the Head Assessor and will appear on your property tax bill. For more information, please call (248) 618-7410.

 

Top of PageTreasurer

When are property tax payments due?
How do I change the name on my tax bill?
What should I do if I do not receive a tax bill?
Should my mortgage company receive the tax bill?
How much are my taxes/what were the taxes last year?
Where can I find my ten-digit parcel ID number?
Can I make an online payment for taxes?
Can I pay my taxes by credit card?
Can I pay my taxes online through my bank?
My taxes are too high, how can I reduce the taxes?
What is the difference between Principal Residence and Non-Principal Residence?
My tax bill states Non-Principal Residence, should it be Principal Residence?
How are my taxes calculated?

When are property tax payments due?

Summer property tax payments are due on July 1 and are payable without interest or penalty through September 14*.   Winter tax payments are due December 1 and are payable without interest or penalty through February 14*.
*Or next business day if the 14th falls on a weekend or holiday

How do I change the name on my tax bill?

Contact the Assessing Department at (248) 674-6270 to change or correct a name/address on the tax bill.

What should I do if I do not receive a tax bill?

Tax bills are mailed out twice a year, July 1 and December 1.  Failure to receive your tax bill does not exempt taxes from penalties.  If you do not receive a tax bill, contact the Treasurer's Office immediately at (248) 674-6220.

Should my mortgage company receive the tax bill?  (back to Treasurer Questions list)

Yes, if your taxes are escrowed, your mortgage company should receive the tax bill.   Please note, an original tax bill will be sent to either the mortgage company or to the name and address on the tax roll records.   

How much are my taxes/what were the taxes last year?

A history of taxes billed can be viewed online.   Payment status of a tax may be accessed by calling the Oakland County TAX HOT LINE.  You will need your ten-digit parcel ID number.  The Tax Hot Line can be accessed by dialing 1-888-600-3773.  This service is being provided at no expense to Waterford taxpayers.

Delinquent Tax information can be accessed by calling Oakland County Treasurer's Office at (248) 858-0611.

Where can I find my ten-digit parcel ID number?

Parcel numbers can be found on: Tax Bill; Assessment Notice; and Warranty Deed.  In addition, parcel numbers can be found on the Township Website. Click here to find parcel number on Website.

Can I make an online payment for taxes?

Yes, the township has partnered with Chase Bank to offer taxpayers the ability to make electronic payments through your checking or savings accounts.  A convenience fee will be charged to the taxpayer.  Read more FAQ's below for Online Bill Payment of Taxes.

Can I pay my taxes by credit card?  (back to Treasurer Questions list)

You can make an online payment using your VISA, MasterCard or Discover credit/debit card.  A convenience fee of 2.49% of payment amount will be charged to the taxpayer.    Click on FAQ's for Online Bill Payments of Taxes for more information or click on Online Bill Payment to process a credit card tax payment.
For your convenience, credit and debit cards are now accepted for payment at the Treasurer's Office.  There is a credit card convenience fee of 2.50% of payment amount, (minimum charge $3.95).  PIN-based debit card transactions have a $3.95 convenience fee. 

VISA, MasterCard and Discover are accepted for tax payments at the Treasurer's Office counter.   MasterCard and Discover are accepted for all other payments at the Treasurer's Office counter.

Can I pay my taxes online through my bank?

Yes, you may pay your taxes online through your bank.

  • Please allow 10 business days for payment to arrive at Township.
  • If you are making an online payment through your bank, payments must be sent to:  Waterford Township Treasurer, 5200 Civic Center Dr, Waterford MI 48329-3773.
  • Do not use a P.O. Box address, which will delay delivery of payment.  Payment may fail to be delivered to Treasurer's Office if a P.O. Box address is used for an online payment.
  • Payments not received by the due date will incur interest and/or penalties.

Please Note:  It is not necessary to allow 10 business days when using Online Payment Through Township Website.  Payment is posted paid on the date you schedule payment.          
 

Waterford Township Treasurer
5200 Civic Center Drive
Waterford, MI 48329
DO NOT USE P.O. BOX ADDRESS                                      
 

My taxes are too high, how can I reduce the taxes?

The first thing you should do is talk to the Assessor about the valuation on your property.  You can also check the appraisal records at Township Hall to make sure all components of the property are correct.  If you wish to proceed at this point, you must make an appointment with the March Board of Review to lodge an appeal.  For further information, contact the Assessing Department at (248) 674-6270.

What is the difference between Principal Residence and Non-Principal Residence?

If you own and occupy your home as your residence, it should qualify as Principal Residence and it may be exempt from a portion of your local school operating taxes.  Non-residence and business are considered Non-Principal Residence and are liable for school operating taxes.   

My tax bill states Non-Principal Residence - should it be Principal Residence?

A Principal Residence affidavit must be filed with the Assessing Department.  Contact your assessor at (248) 674-6270 for more information.

How are my taxes calculated?  (back to Treasurer Questions list)

A mill equals one one-thousandth of a dollar.  To determine what your property tax will be for the year, multiply your total tax millage rate by your Taxable Value.  Divide the amount by 1000 for tax dollar amount.  Visit the Tax Rates in the Treasurer's section for total summer and winter tax millage rates.

Example:
State Equalized Value = $75,000
TAXABLE VALUE = $65,000
TOTAL TAX RATE (summer & winter) = 30.0000

65,000 x 30.0000/1000 = $1,950.00 total taxes (summer & winter)

Top of PageTreasurer - Online Payment of Taxes Through Township Website

What are the benefits of Online Bill Payment?
Will I have to sign up each tax season?
Can I make a partial payment?
Can I select a future payment date?
What is the cost to the taxpayer for utilizing this service?
Why do I have to pay a convenience fee of $1.00 for an online (e-Check) payment?
Why do I have to pay a convenience fee for credit/debit card payment?
Can I pay with a credit or debit card at the Treasurer's Office?

What are the benefits of Online Bill Payment?

Online Bill Payment is convenient and secure.   This service is available 24 hours a day, 7 days a week throughout the tax collection year.  With Online Bill Payment, you choose the date of payment.  In addition, partial payments can be made.   Using Online Bill Payment, the township does not store any of your banking or credit card information.   Your bank account or credit card information is passed directly to JP Morgan Chase via a secure connection. 

Will I have to sign up each tax season?

Yes, you will have to sign up each time you access Online Bill Payment.

Can I make a partial payment?

Yes.  However, you will have to pay a convenience fee for each transaction.

Can I select a future payment date?

Yes, you can choose any date July 1 through February 14* for the summer bill and any date December 1 through February 14* for the winter bill.   Please note summer bills paid after the due date will include late interest.
*Or next business day if the 14th falls on a weekend or holiday.

What is the cost to the taxpayer for utilizing this service?

Online payments made electronically using a checking or savings account, commonly referred to as eCheck payments, will have a Convenience Fee of $1.00 for each transaction.   Online payments using your credit or debit card are subject to a convenience fee of 2.49% of the payment amount.

Why do I have to pay a convenience fee of $1.00 for an e-Check payment?

Chase Bank is charging this fee for providing the service.

Why do I have to pay a convenience fee for credit or debit card payment?

Credit and debit online transactions are processed through MasterCard or Visa.   MasterCard and Visa charge a fee for using their product.  This fee, called an interchange fee, and a handling fee from Chase Bank, comprises the 2.49% convenience fee. 

Can I pay with a credit or debit card at the Treasurer's Office?

Yes.  Credit and debit cards are now accepted for payment at the Treasurer's Office.  There is a credit card convenience fee of 2.50% of payment amount, (minimum charge of $3.95).  PIN-based debit card transactions have a $3.95 convenience fee.

VISA, MasterCard and Discover are accepted for tax payments.  MasterCard and Discover are accepted for all other payments.