Place a Hold Request

When searching the Enterprise catalog, you are searching a catalog listing materials from more than 50 libraries in southeast Michigan.  If you put an item on hold that is available at our library, library staff will pull it from our shelves, process it, and place it  under your last name, in the holds pick-up area of our Circulation Lobby.  Library staff pull and process holds at least twice each day; in the morning before the library opens and again mid-afternoon.  

If you are looking for an item that our library does not currently own or that is checked out, you can request that another library’s item fill the hold and be sent for you to pick-up at our library.  If it is available at another library and can be inter-loaned, you should receive it in 4-7 days. If there is not a copy readily available, you will be put on a waiting list.

How to Place a Hold Online
 

  1.  Navigate to and search for the item you want to check out from the Enterprise catalog; Waterford-owned items will be highlighted in green.
  2. You may either click on the “Place Hold” button, located to the right on the title, or click on the title to bring up the item detail.  The detail displays a listing of the libraries in our shared system which own that item and will tell you if it the item is available, checked out, damaged, being routed between libraries, or on hold for another patron.  This area will also provide you with more information about the title.
  3. From the detail area, click on the “Place Hold" button, located in the upper right-hand portion of the detail window.
  4. Type in your library card number with no spaces or dashes between the numbers.
  5. Type in your Personal Identification Number (PIN). If you have not changed your PIN, it is either "changeme," if you received your card prior to April 2007 or "1234" if you received it after April 2007. Check with library staff if you are unsure as to what your PIN is.
  6. Choose the library at which you would like to pick-up the item.
  7. Click on the "Place Hold" button.

Depending on your preference, you will receive a notice via Email or telephone that your hold is available for pick-up.  To change your preferences from Email or phone, inform library staff at the Circulation Desk how you would like to be notified and they will update your account information.  You may also set up your account to receive text message notifications by following the directions here.