CivicReady

CivicReady is a mass notification system that Waterford Township utilizes to keep you informed about critical and important events within the community.
About the Service
CivicReady will be used to disseminate important messages regarding the safety or welfare of the community. Examples would include water service emergencies, lost children or seniors, and hazardous situations that impact safety, property or welfare of our citizens. This service allows Township officials to send out emergency notifications by phone or other contact methods to thousands of residents within minutes.

In addition to notifications related to emergency situations, residents, businesses and other stakeholders can also choose to opt in to receive time-sensitive non-emergency notifications about community events, activities and important updates. Those who opt in to receive non-emergency messages may choose whether to receive messages by phone, email, text messaging, or any combination thereof. Those who choose to opt in should visit Waterford's CivicReady website.
What Do I Need to Do?
To ensure you're receiving critical information from Waterford Township in case of emergency, please visit the website: www.waterfordmi.gov/emergency and follow these simple steps:
Step 1 - Click on Sign Up For Alerts (see yellow arrows):
Civic Ready Step One
Steps 2, 3 & 4: (see yellow arrows)
Step 2 - enter your email address
Step 3 - select your preferences for what times you wish to receive/restrict message receipt
Step 4 - add contact phone numbers for voice and/or text messages
Civic Ready Step 2, 3, 4
Steps 5, 6 & 7: (see yellow arrows)
Step 5 - Adding an address is essential! We use physical addresses to send targeted alerts to your neighborhood. If you do not include an address, you may not receive alerts specific to emergencies that affect you directly. Examples include: water emergencies on your street or a lost child or senior in your neighborhood.

Step 6 - Emergency Alerts - choose where you would like to have alerts sent. You may select text, voice, email or a combination of the three.

Step 7 - Notifications - these are optional for non-emergency notifications about Waterford Community Events and News. Some people choose to receive these only via email or text.
Civic Ready Step 5, 6, 7
Last Step: Save & Sign Out!
If you have any questions or run into any trouble, please call 248-618-6097.
civic ready last step